Privacy Policy

This Privacy Policy explains how CNA Study Prep (“we,” “our,” or “us”) may collect, use, and protect information when you use our website, app, and related services.

By using CNA Study Prep, you agree to the practices described in this Privacy Policy.

1. Information We May Collect

We may collect limited information depending on how you use the app or contact us, including:

• Basic contact information you provide when emailing us
• App usage or diagnostic information that may be available through platform or service tools
• Purchase-related status information provided through app store billing systems, if applicable
• Information you voluntarily submit when contacting support

2. How We Use Information

We may use information to:

• Provide, maintain, and improve the app and website
• Respond to support requests or questions
• Monitor app performance, technical issues, and service quality
• Support billing, restore, or premium access features if offered
• Help protect the service, users, and our rights

3. Purchases and Third-Party Platforms

If the app offers paid features, purchases may be processed by third-party platforms such as Google Play or Apple. We do not directly collect or store your full payment card details through this website.

Your use of those third-party services may also be subject to their own privacy policies and terms.

4. Analytics and Technical Data

We may use platform-provided or third-party tools to understand app performance, stability, feature usage, and general service improvement needs.

This may include non-personal or limited technical information such as device type, app version, crash data, and general usage patterns.

5. Data Sharing

We do not sell your personal information. We may share limited information only when reasonably necessary, such as:

• With service providers that help operate or support the app or website
• With app store or platform services involved in purchase or app delivery functions
• When required by law, legal process, or to protect rights, safety, or security

6. Data Retention

We may retain information for as long as reasonably needed for support, operations, legal compliance, dispute resolution, or service improvement.

7. Security

We take reasonable steps to protect information, but no method of internet transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Children’s Privacy

CNA Study Prep is intended as an educational study resource and is not specifically directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

9. Your Choices

You may choose whether to contact us or provide support-related information. Depending on your platform, you may also manage certain permissions, purchase settings, or app preferences through your device or app store account.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

11. Contact

If you have questions about this Privacy Policy, you can contact us at:

Email: [email protected]